Employee Mantra
Last updated: 24 October 2026
Employee Mantra plans are sold as yearly subscriptions, paid in advance in Indian Rupees through Razorpay. Your organisation's account is activated as soon as the payment is confirmed. Subscriptions do not renew automatically; you choose whether to pay for the next year.
You may stop using the service at any time. Because plans don't renew automatically, there is nothing to cancel to avoid future charges. Your organisation keeps access until the end of the paid year.
If you are not satisfied, you can request a full refund within 7 days of your first payment for a plan. After 7 days, and for renewal payments, fees are non-refundable, except as required by law.
If you are charged twice, or charged for a payment that did not activate your account, we will refund the extra amount in full.
Email support@elitemantra.com from your organisation's administrator email with your organisation name and the Razorpay payment ID. Approved refunds are returned to the original payment method within 5–7 business days; the time for the amount to appear depends on your bank.